Start in Dubai and end in Muscat! With the Explorer tour, you have an 11 days tour package taking you through Dubai, ABU DHABI, AL-AIN, SHARJAH, Musandam (Oman), SOHAR, MUSCAT, SUR, WAHIBA, NIZWA. This tour includes accommodation in a hotel as well as an expert guide, insurance, meals, transport, and more.
Kurban Tours Guaranteed Escorted Tours are the most convenient and smart option to explore a country. These packages are carefully curated to offer the maximum experience with minimum pricing. The packages are complemented with full guided assistance throughout the trip with some great choices of hotels, private airport transfers, a full board meal plan, and city tours. These tours are available in English, French, Spanish, and Italian. Choose your preferred language and enjoy this hassle-free tour.
NB: Visa fees for Oman (if applicable) & exit UAE VISA (15$ pp) to be paid by clients on exit from UAE & entering OMAN.
DAY 1: SUNDAY - DUBAI (ARRIVAL)
Arrival at Dubai airport. Meet & Greet by our representative. Transfer to your hotel by airconditioned vehicle. Check in & Overnight in Dubai. Dinner at leisure.
DAY 2: MONDAY- DUBAI (70KM)
Breakfast at your hotel. We will start with a briefing meeting at 9h30 am to introduce all the group and the guide and explain the trip .We will depart for a half day guided tour of DUBAI. You will have the opportunity to discover the spectacular and lively metropolis of Dubai. The city, developed from a small fishing village at the Dubai Creek, nowadays presents itself as a glamorous metropolis at the Arabian Gulf. The distinctive skyscrapers and gigantic shopping-malls will impress every visitor. We start with Atlantis hotel located at crescent of Palm Jumeirah After that, photo stop of Burj Al Arab hotel and continue to Jumeirah area, where we will have a photo stop of the aweinspiring Grand Mosque of Jumeirah. Built in the medieval Fatimid tradition, this stone structure is a tribute to modern Islamic architecture. We then proceed to Bastakyia, the old town district of Dubai. Learn everything about the local history and geography. We will visit the Al Shindagha Museum. Another highlight will follow: you will use the local water taxis, called “Abras”, to cross the Dubai Creek. Enjoy the spectacular view of the city while heading towards the district of Deira. Here you will be enchanted by the large variety of exotic spices in the famous Spice Souk. Take the chance to get a unique and affordable souvenir when you visit the adjacent Gold Souk. Lunch Buffet. In the afternoon, we will join a Desert Safari, after settling down in the 4WD vehicles, the jeeps will speed through the desert of the golden sand dunes. The dune bashing or desert driving continues with the thrill of going up and down the dunes provoking many shrieks and laughter full of excitement. The final leg of this program takes us to the main camp site. This will be the highlight of the trip. After witnessing a memorable sight – the true Arabian sunset with its glory and magic. A delicious Barbecue Dinner is prepared on open fires and a variety of beverages are available. The beat of the music increases as a Belly dancer starts dancing to the rhythm of the music. What a better way to experience a true Arabian night than this. Overnight in Dubai.
DAY 3: TUESDAY: DUBAI – ABU DHABI (140km)
Breakfast at the hotel. We start the tour to Abu Dhabi, the capital city of the United Arab Emirates. This comprehensive tour is the ideal introduction to the UAE capital and the island on which it stands. The name Abu Dhabi means: “Father of the Gazelle”. We will start at famous Yas Island which houses the FORMULA 1 YAS circuit & the first attraction park of Ferrari in the world. An impressive attraction park, the largest covered air-conditioned park in the world with a huge RED FERRARI sign as landmark. Then we will continue towards Sheikh Zayed Grand mosque, one of the largest Mosques in the world; able to accommodate more than 30,000 worshipers. The beautiful Mosque is completely cladded in marble and features intricate Islamic decoration and carvings as well as extensive landscaping. Then we will go towards Abu Dhabi downtown. Lunch in the city. After lunch, we will drive along the spectacular Corniche, past gleaming white mosques, glass-clad offices and elegant high-rise apartments to the tip of the breakwater for a superb view of the city’s magnificent skyline. We will drive through the famous giant Saadiyat Island project where the museums are being built to complete the image of ABU DHABI as a cultural city. We will also pass by the famous site of Abrahamic Family House. In the late afternoon we will visit the Louvre Museum, The Louvre Abu Dhabi is an art and civilization museum, located on the Saadiyat Island Cultural District. Finally, we will check in at the hotel. Dinner & overnight in Abu Dhabi.
DAY 4: WEDNESDAY: ABU DHABI – AL AIN (150 km)
Breakfast at your hotel. We leave Abu Dhabi in the morning to AL AIN. This morning we will continue to Al Ain. which is located on the Hajjar Mountains, it is one of the oldest cities in the UAE, rich in traditions. For thousands of years the oasis of Al Ain has been an important caravan stop on the ancient trade routes across Arabia. We continue to Jebel Hafeet will take a great photo stop on. After that we will have Lunch in the city. In the afternoon, we will visit the camel market, the largest in the UAE. Then we will visit also the Jahili fort, one of the largest castles in Al Ain and best-in-class example of the Islamic military architecture locally. Then we will visit Al Ain Palace, it is one the most important cultural places in Al Ain city. It is a direct testimony to the period of rule of the late Sheikh Zayed Bin Sultan Al Nahyan in Al Ain and his original place of residence there. The Palace is also the birthplace of HH Sheikh Mohamad Bin Zayed Al Nahyan, the President of the United Arab Emirates and Ruler of Abu Dhabi. Then we proceed to visit Qasr AL Muwaiji, where you will learn everything about the history of this region. At the end of the afternoon, we will check in the hotel. Dinner in hotel. Overnight in AL AIN.
DAY 5: THURSDAY: AL AIN – SHARJAH –DUBAI
Breakfast at your hotel. This morning we will proceed towards. Dubai & Sharjah. We will reach after 2 hours and start a half day Sharjah tour. This tour will take us to Sharjah, the cultural capital or known as the ‘Pearl of the Gulf”. You will pass by the King Faisal Mosque, one of the largest mosques in the Emirates. Then we pass by the renovated Fort of Sharjah, former residence of the ruling family. Then we continue to the Sharjah Heritage Museum which conserves and displays the rich traditional customs and culture of Sharjah as a source of pride and inspiration to Emiratis and to visitors to the UAE. Begin a journey of discovery through Sharjah's rich and diverse heritage and explore traditions that have endured the test of time. You will see handcrafted works of art and objects that date back to a time when local people relied solely on fishing and pearling. Trace the development of education, currency and the early postal system. We will discover the traditional skills and crafts relating to jewelry, costumes, herbal medicines, music and folklore. After the visit, it’s now time to explore the colorful Souk Al Arsa, set up in a traditional way. You will also have an opportunity to discover local traditional shops in Souk Al Arsa. Lunch will be served in a very local restaurant where you will discover the real Bedouin meal of MANDI, a succulent recipe of meats or fish with marvelous spices from this part of the world. After the tour, we return to Dubai towards the “Dubai Mall” & Burj Khalifa, the world's tallest tower and the centerpiece of the Gulf region's most prestigious urban development to date. Burj Dubai will radiate out in a series of ellipses from the sky breaking tower encompassing residential, commercial, hotel, entertainment and the world's largest shopping mall “Dubai Mall”. Free time for shopping. With more than 1,200 stores and a host of world-class attractions; the Middle East region’s first Galleries Lafayette department store, France’s leading fashion house and one of the top 100 global retailers. The Dubai Mall is revolutionizing the modern shopping experience. With an impressive array of leisure pursuits, this is the ultimate, cutting-edge shopping experience. A range of adventure sports vies for attention alongside the romance of ice-skating. The Dubai Mall is a place where a 21st century gold souk is set off against a world class aquarium. Step inside The Dubai Mall and experience a place like no other. A climb to Burj Khalifa will be proposed to all our guests (optional –to pre book in advance), Dinner in hotel. Overnight in DUBAI
DAY 6: FRIDAY: DUBAI - Musandam Cruise (Oman) - DUBAI (165KM)
Breakfast at your hotel. Today, we will go for a cruise in the waters of the Indian Ocean. Musandam is a spot where the waters of the “Gulf of Oman” are the gateway to the natural sea treasures. The Musandam Peninsula is the northern-most part of Oman, it has one of the most rugged, isolated and beautiful coastlines in the world, the towering Hajar Mountains rise directly out of the sea creating spectacular fjords-like scenery, providing an awe-inspiring backdrop for the caves, bays and pebble beaches along the coast. The sheltered bays also offer a safe environment for snorkelers and non- divers to explore. Marine life of the Gulf of Oman is rich in diversity with fish, corals, turtles and invertebrates. We will take a dhow cruise trip in the fjords of Musandam that offers us an insight into this fantastic landscape, guarantees an ambience of peace and tranquility. There is also a possibility of seeing Dolphins along the cruise. Lunch on board. This traditional type of dhows is equipped with comfortable seats, cushions and carpet. We will enjoy sea safaris, snorkeling, swimming, playing and more. (Note: Please carry your passport along with you, as it is required for Police Check) .We will back in Dubai at the end of the day to relax in the hotel after that long adventure day. Dinner in hotel & overnight in Dubai
DAY 7: SATURDAY: DUBAI -SOHAR - MUSCAT (420KM)
Breakfast at your hotel, we will start our journey to Muscat by Bus via Hatta. Hatta is a picturesque 115 km (71 miles) drive east of Dubai City, boasting a milder climate due to its location in the rugged Hajjar Mountains and a popular vacation getaway from the heat of Dubai. Its authentic Arabic “heritage village” featuring two military towers from the 18th century, an old Juma mosque (1780), and 30 loame houses is worth visiting. Although activities and shopping are limited, adrenaline junkies often visit Hatta for off-road adventures in the desert or mountains including a stop at the Hatta Rock Pools, narrow windy canyons of smooth rock with pools of blue-green water. Its 420 kilometers of drive from Dubai takes you through Oman. Lunch on route in Sohar. Orientation tour of Sohar the third largest city of OMAN. Stop at the SOHAR Mosque, a real architectural achievement. We will continue our route to Muscat. that will reach at the end of day passing Barka, and Seeb. Check in to Muscat Hotel & Dinner at Hotel. Overnight stay at Muscat.
DAY 8: SUNDAY: MUSCAT (70KM)
Breakfast at your hotel. We will start with a briefing meeting at 9h30 am to introduce all the group and the guide and explain the trip. Afterwards, we start the tour of Muscat. Drive through the beautiful embassy quarter, to reach the Sultan Qaboos Grand Mosque that has a remarkable architectural achievement. As a contemporary place of worship, it serves as a spiritual landmark for modern Oman, projecting the values and aspirations of the Omani people. As an edifice, it maintains a perfect balance between aesthetics, culture and deeply rooted Islamic tradition. After the visit to the mosque, we continue to the OPERA house to visit this marvelous edifice specially built by the Sultan Qaboos. Lunch will be served in a typical fish restaurant with the locals. After lunch, we will visit Old Muscat, surrounded by steep mountains and flanked by twin 16thcentury forts ‘Jalali’ & ‘Mirani’(Photo stop), also see the Al Alam Palace, His Majesty Sultan Qaboos’ residence. We will then proceed to Bait Al Zubair Museum. Bait Al Zubair is itself a part of Muscat heritage. Sheikh Al Zubair who served three former Sultans, founded the house in 1914 and his son Mohammad Al Zubair opened it as a museum in 1998. Its carved doors open into a fortress style reception. The museum includes traditional Omani weaponry, jewelry, costumes, domestic utensils and recreated urban and rural environments. Then drive through the scenic beauty of the corniche, stop at Muttrah - the main port & commercial center, and explore the colorful historic souk. This is a real souk with winding alleys and backstreets and stalls selling all manner of textiles, jewelry, traditional Omani perfumes (bukhoor - made of frankincense), souvenirs and antiques… After that long tour, we will drive back to the hotel. Dinner is at a nice OMANI restaurant, where you will experience how OMANI’s eat and taste their cuisine enjoying the relaxing atmosphere that the OMANI people like. Overnight in Muscat.
DAY 9: MONDAY: MUSCAT -SUR- WAHIBA (340KM)
After breakfast depart for a great adventure trip. We will drive through one of the most thrilling sections of Oman's 1,700 KM coastline. Visit the famous Sinkhole, a part of a collapsed mountain filled with sea water then continue driving on the graded road via Fins. Continue your journey to Wadi Shab where we will stop to admire the marvelous nature and may be walk a bit in the WADI. Lunch in WADI Shab. We will then continue to Sur, a sea-faring town and a trading port bustling with activity throughout the year. Famed for the fascinating architecture of its old town and shipyards where traditional dhows have been built for centuries at the edge of the bay. After a short tour of Sur, we will continue the coastal road passing through high cliffs and small fishing villages. We will reach at the end of the afternoon the desert of Wahiba Sands – one of the most fascinating and mysterious regions of Oman. We will board 4x4 vehicles and start the adventure in the desert. The vast, ever shifting dunes support an astonishing variety of wildlife and host different kinds of flora and fauna. The quick changing patterns of the dunes are a photographer’s delight. The Wahiba is also home to a few thousand Bedouins, who are known to have inhabited this inhospitable region for at least 7000 years. We will do some dunes bashing as our experienced drivers show their skill on the dune drive which is a thrilling experience. Dinner in the camp with a real desert atmosphere & Overnight in Wahiba Sands
DAY 10: TUESDAY- WAHIBA SANDS – NIZWA (200KM)
After breakfast, we will enjoy for the last time the desert and its secrets, before we board our 4x4 to return to normal civilization. We will then depart to Wadi Bani Khalid – a lush green valley surrounded by rugged mountains. We will enjoy an incredible view and a chance to capture the scenic beauty with the cameras. We will walk in the wadi to investigate the surrounding area on foot. Departure to NIZWA around noon, we will stop on our way for lunch. After lunch, we will continue to Nizwa, a great city with a great history. On arrival in NIZWA after approximately 2- 3 hours, we will do a quick orientation of the city. The ancient capital of Oman, Nizwa was a seat of learning and the birthplace of Islam in Oman. The 17th century souq famous for the silver jewelry are the major attraction of Nizwa, not to mention the popular & interesting cattle auction, which takes place on every Friday. Built on a scold base of rock, the huge tower was designed to withstand the vibration of 24 cannons. We will visit the SOUK and walk around discovering the old city. Check in the hotel. Dinner. Overnight in NIZWA
DAY 11: WEDNESDAY - NIZWA- MUSCAT-DEPARTURE (150KM)
After breakfast, we will continue the visit of Nizwa. Our first sop will be the charming ancestral village of BIRKAT AL MAWZ at the bottom of the GREEN mountain that we will see from distance, JEBEL AKHDAR. Then we will proceed to the Jabreen Fort. The Jabreen Castle, built in 17th century, is one of the finest of its kind. Its magnificent plasterwork, the carved doors and the painted wooden beams of the ceilings makes this castle amazingly different. After we visit the Jabrin castle, we will drive back towards Nizwa passing the JEBEL SHAMS that we will see only along the route part of the most famous Hajar mountains chain in OMAN. We will pass by the oldest small towns of Oman Bahla with its fort (outside visit). We will stop at the palm groves at Al Hamra to see its Falaj system. we will stop on our way for lunch. After the visit, we will proceed to MUSCAT, the Capital. Evening transfer to Muscat Airport for the departure flight.
UAE PART:
• 06 nights’ accommodation, meal plan as per description
• Full time multilingual guide assistance
• Airport arrival and departuretransfer
• Dubai City Tour
• Visit Al Shindagha Museum
• Desert safari with BBQDinner
• Al Ain full day tour
• Abu Dhabi full day tour
• Visit Louvre museum
• Pass-by Worship Place of Abrahamic Family House
• Half day tour of Sharjah
• Full day Musandam cruise (Oman) with on board Lunch
OMAN PART:
• 04 nights’ Accommodation, meal plan as per description
• Full time multilingual guide assistance
• Airport arrival and departure transfer
• Full day tour of Muscat
• Visit Wadi Shab & Wadi Bani Khalid
• Visit of Sur & Wahiba Sands
• Transfer to Wahiba Desert by 4x4 Jeeps
• Full day tour of Nizwa
• Visit Jabreen fort
Session expired. We are continuously updating our offers and flights, continue with us to have new offers
Back to homepage Reload pageBasic information on Data Protection
Responsible
The Genuine Travel Experiences SL.
Objective
Online service provision.
Web user management.
Commercial communications related to our services.
Legitimation
Consentimiento expreso e interés legítimo.
Recipients
No se ceden datos a terceros, salvo obligación legal.
User Rights
Access, rectification, deletion and portability of your data, limitation, and opposition to its processing, as well as not being subject to decisions based solely on the automated processing of your data.
At The Genuine Travel Experience S.L., we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we should be transparent about it.
For this reason, and for the purposes of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 of 2016 (hereinafter, “GDPR”) regarding the protection of natural persons with regard to data processing personal data and the free circulation of these data, and Law 34/2002, of July 11, on Information Society Services and electronic commerce (hereinafter, “LSSI”), The Genuine Travel Experience S.L. informs the user that, as data controller, it will incorporate the personal data provided by users into an automated file.
Our commitment begins by explaining the following to you:
If you want more information about the processing of your data, consult the different sections of the privacy policy below:
Who is responsible for the processing of your personal data?
Identity: The Genuine Travel Experience SL
Registered office: calle Mariá Cubì, nº 10 – 7º-1ª 08006 Barcelona (Spain)
C.I.F. nº: B70643259
Email: support@thegenuinetravel.com
The Genuine Travel Experience SL has designated a contact person as the internal GDPR manager within your organization. If you wish to make a query regarding the processing of your personal data, you can contact him by email: support@thegenuinetravel.com
What personal data do we collect?
The personal data that the user may provide:
- Name and surname
- Phone number
- CIF/NIF
- Business name
- Bank data
- Address and Zip
- Email.
- Location.
- IP address, date and time in which you accessed our services, internet browser you use and data about the device’s operating system.
Comments about the service to be hired and needs.
In some cases, it is mandatory to complete the registration form to access and enjoy certain services offered on the website, in this case to be able to be a user of it; Therefore, failure to provide the requested personal data or failure to accept this data protection policy means it will be impossible to subscribe and/or register for our services..
Why and for what purpose do we process your data?
At The Genuine Travel Experience SL we process the information provided to us by interested parties for the following purposes:
• Manage and carry out the service contracted by the user, its billing and collection.
• Customer data may be used to carry out market studies (statistical reports), which allow expanding and improving the products or services of The Genuine Travel Experience SL. In any case, no personal data will be included in the statistical reports prepared.
• Manage the sending of the information requested from us, as well as any other query you may have that is not subject to the conditions of the website or the contracting of the service.
• Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks and subsequent follow-up.
• In some cases it will be necessary to provide information to Authorities or third companies for audit reasons, as well as handle personal data from invoices, contracts and documents to respond to claims from clients or Public Administrations.
We inform you that the personal data obtained, because of your registration as a user, will form part of the Record of Activities and Processing operations where The Genuine Travel Experience SL. is the owner, which will be updated periodically in accordance with the provisions of the RGPD.
What is the legitimacy for the processing of your data?
The processing of your data may be based on the following legal bases:
• Consent to contract online services from the website through the contact form and therefore for the execution of a contract at the request of the interested party. (Art.6.1 b) GDPR. For the execution of the provision of the corresponding service, the delivery of the data is necessary since, otherwise, the requested services cannot be offered.
• Processing of customer data to carry out statistical reports (market studies) based on the legitimate interest of the company, which is considered prevalent, to the extent that no more data will be processed than those provided by users with the sole purpose of being able to improve with respect to the services offered by the entity. Additionally, the statistical reports will not contain personal data of the users, being anonymized.
• To be able to respond to your request or query and follow up after contracting the service. Providing the data is voluntary, although, if you do not do so, the request, query or claim cannot be responded to. Therefore, the communication of your personal data for these purposes is a necessary requirement so that we can respond to the requests made in this way.
• The prospective offer of products and services to clients is based on the satisfaction of the legitimate business interest consisting of being able to offer our clients the contracting of products or services and thus achieve their loyalty. In any case, the authorization to process your data for this purpose is voluntary and your refusal would only have the consequence of the fact that you would not receive commercial offers for our products or services. However, we remind you that you have the right to object to this processing of your data, and you may do so by any of the means described in this Policy.
• Legitimate interest in the processing of our clients’ data in direct marketing actions and express consent of the interested party for everything related to automatic assessments and profiling.
• Compliance with legal obligations for fraud prevention, communication with public authorities and claims from third parties.
How long do we keep your data?
The processing of data for the purposes described will continue for the time strictly necessary to comply with the commercial relationship with the client, as well as for compliance with the legal obligations arising from the processing of the data.
To which recipients are your data communicated?
In some cases, only when necessary, The Genuine Travel Experience SL will provide user data to third parties. However, data will never be sold to third parties. The external service providers with whom The Genuine Travel Experience SL works may use the data to provide the corresponding services, however, they will not use said information for their own purposes or for transfer to third parties.
The Genuine Travel Experience SL seeks to guarantee the security of personal data when sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures to protect personal data. These third parties have the obligation to guarantee that the information is treated in accordance with data privacy regulations and in accordance with the provisions of Art.28 RGPD and Art.32.
In some cases, the law may require the disclosure of personal data to public bodies or other parties, only what is strictly necessary for compliance with such legal obligations.
The personal data obtained may also be shared with other companies in the group.
The Genuine Travel Experience SL as Data Processor, we have to inform that the owner of the personal data used and stored by the client within the framework of the services offered by the Website, are the property of the client acting as the sole person responsible for the data. . In this way, The Genuine Travel Experience SL acts as the person in charge of hosting this data. Therefore, it informs that it will not access or use this data, unless it is strictly necessary within the framework of the execution of the services and within the established technical and security limitations.
Therefore, The Genuine Travel Experience SL as a service provider will not resell this data or use it for personal purposes (such as data mining, profiling or direct marketing).
In what cases can The Genuine Travel Experience SL be forced to access the data stored and used by the client within the framework of the services?
The Genuine Travel Experience SL. You will only access this data under two circumstances:
• To guarantee the correct execution of the services and improve customer service when the latter contacts The Genuine Travel Experience SL support. In this case, access to customer data will be regulated by specific permissions and specific control and security measures.
• To comply with legal obligations within the framework of judicial and/or administrative requirements. These requirements are strictly regulated.
Access within the framework of The Genuine Travel Experience SL support:
When the client contacts The Genuine Travel Experience SL support, depending on the reason for the query, they can access two categories of data. On the one hand, with the aim of better responding to the client’s request, The Genuine Travel Experience SL support will access the information provided by the client when creating their The Genuine Travel Experience SL account (name, surname, telephone number, email ...).
On the other hand, exclusively at the express request of the client and subject to the technical limitations of each service, The Genuine Travel Experience SL support can access the data stored by the client in its services with the aim of identifying the origin of a problem and, where appropriate, solve it.
Access within the framework of the request of a judicial or administrative authority:
To comply with current regulations, The Genuine Travel Experience SL is obliged to respond to requests from judicial or administrative authorities. These data access requests are governed by a strict legal framework, so The Genuine Travel Experience SL only authorizes them once it has verified their validity and foundation. Furthermore, if the request or the Law does not prevent it, The Genuine Travel Experience SL undertakes to inform the client of said request as soon as possible. Applications from a third country will only be processed when they are based on an international agreement, such as a judicial cooperation treaty in force between the requesting country and the European Union or a Member State.
Where is your data stored?
Generally, data is stored within the EU. The data that is sent to third parties that do not belong to the EU, we will ensure that they guarantee a sufficient level of protection, by having Binding Corporate Rules (BCR). You can consult the list of these countries on the European Commission website. Thanks to the guarantees offered by The Genuine Travel Experience SL regarding data transfer, the client can comply with its regulatory obligations. Article 45 of the GDPR, which specifies cases of "transfers based on an adequacy decision", establishes that a transfer of personal data may take place to a third country or international organization when the Commission has decided that the third country, a territory or one or more specific sectors of that third country, or the international organization concerned, guarantee an adequate level of protection. Such transfer will not require any specific authorization.
Call recording
Calls may be recorded to process your requests or respond to your queries, as well as to evaluate and improve the responses offered by our agents and analyze the decisions made based on said responses.
Your data will be processed on the basis of the legitimate interest of the entity, this being prevalent due to the need to have instruments to be able to assess and improve the quality of the responses we offer and the decisions you make based on them. Also to increase security and have a means of accreditation of the services or products requested and those offered by us, being necessary to record the calls.
The recording will be kept for a minimum period of 12 months, and in any case until your request has been processed or your query has been answered. In the event that new data is collected by telephone as a result of a claim, contract, change of product or service, etc. The recording will be kept as proof of the data collection as long as some type of legal responsibility arising from the relationship maintained may arise. The information relating to the evaluation of the decisions made by users based on the answers provided is maintained for a period of 12 months.
Processing of personal contact data for commercial calls
Sometimes, The Genuine Travel Experience SL processes professional contact data that it obtains from the Internet to contact interested parties by telephone and try to close a commercial meeting with them or offer them services or products.
Taking into account the above, said treatment is based on the provisions of Art. 6.1.f) of the RGPD (legitimate interest), given that, in any case, the following premises are met:
a) The processing refers only to the data necessary for the professional location of the interested party.
b) The purpose of the treatment is to maintain relationships of any kind with the legal entity in which the affected person provides their services.
The same presumption operates for the processing of data relating to individual entrepreneurs and liberal professionals, when it refers to them only in that capacity and is not processed to establish a relationship with them as natural persons. In any case, interested parties may object to their processing at any of the contact addresses of The Genuine Travel Experience SL, as it is not mandatory for the entity to carry out such processing. The data will be kept for the indicated purpose indefinitely, unless the interested party objects, in which case, it will be deleted.
What rights do you have and how can you exercise them?
You can direct your communications and exercise your rights by making a request to the following email: support@thegenuinetravel.com
Under the provisions of the RGPD you can request:
• Right of access: you can request information about the personal data that we have about you.
• Right to rectification: you can communicate any change in your personal data.
• Right to deletion and to be forgotten: you can request deletion after blocking personal data.
• Right to limit processing: implies the restriction of the processing of personal data.
• Right to object: you can withdraw your consent to the processing of the data, opposing further processing.
• Right to portability: in some cases, you can request a copy of personal data in a structured, commonly used, and machine-readable format for transmission to another controller.
• Right not to be subject to individualized decisions: you can request that decisions not be made that are based solely on automated processing, including profiling, that produce legal effects or significantly affect the interested party.
In some cases, the request may be rejected if you request that data necessary to comply with legal obligations be deleted.
Likewise, if you have any complaint about the processing of your data, you can submit a claim to the data protection authority: www.aepd.es.
Who is responsible for the accuracy and veracity of the data provided?
The user is solely responsible for the veracity and correctness of the data included, exonerating The Genuine Travel Experience SL of any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the registration or subscription form. The Genuine Travel Experience SL reserves the right to terminate the contracted services that have been concluded with users, in the event that the data provided is false, incomplete, inaccurate or not updated.
The Genuine Travel Experience SL is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of said information.
The Genuine Travel Experience SL reserves the right to update, modify or delete the information contained on its web pages, and may even limit or not allow access to said information. The Genuine Travel Experience SL is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by The Genuine Travel Experience SL provided that it comes from sources other than the same.
What security measures do we apply to protect your personal data?
The Genuine Travel Experience SL has adopted the security levels of protection of Personal Data legally required, and seeks to install other means and additional technical measures at its disposal to avoid loss, misuse, alteration, unauthorized access and theft of the data. Personal Data provided to The Genuine Travel Experience SL The Genuine Travel Experience SL is not responsible for hypothetical damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by for reasons beyond the control of The Genuine Travel Experience SL. of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties people through illegitimate interference beyond the control of The Genuine Travel Experience SL However, the user must be aware that security measures on the Internet are not impregnable, given that no online service can guarantee absolute security.
Links to other websites
On the website www.thegenuinetravelexperience.com, there may be links to other web pages. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, leaving The Genuine Travel Experience SL. disassociated from any type of responsibility regarding its privacy policy. It will only be liable for those redirections or links under the domain and ownership of the The Genuine Travel Experience SL group of companies.
Can the privacy policy be modified?
We may modify the Privacy Policy from time to time. Visit this page regularly to know the current situation. We will indicate the dates of the last revisions of this Privacy Policy at the bottom of that page; all revisions will take effect upon publication.